
Arjun James Pathmanathan
Kia ora! Ready to leverage technology to enhance your business and workflows? I'm here to assist. With a strong... | Kounta, SE 2 36-42 CHIPPEN STREET, Australia
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Arjun James Pathmanathan’s Emails ar****@ko****.com
Arjun James Pathmanathan’s Phone Numbers 1929207****
Social Media
Arjun James Pathmanathan’s Location Kounta, SE 2 36-42 CHIPPEN STREET, Australia
Arjun James Pathmanathan’s Expertise Kia ora! Ready to leverage technology to enhance your business and workflows? I'm here to assist. With a strong passion for the Fintech industry and a proven track record of scaling teams and achieving revenue success, I am eager to contribute to your team's and companies overall growth and success. Allow me to share a bit about my background. My journey began with a role at Penrose Data, where I delved into the realm of big data, analyzing top-selling New Zealand products on the Chinese market, particularly on platforms like Alibaba. Subsequently, I transitioned to Sydney to join Kounta as an Account Manager. Within a team of three amidst a larger group of approximately 50 individuals, I assumed various responsibilities aimed at enhancing customer experiences and analyzing customer health to mitigate churn risks. Despite our designation as an Account Manager team, we functioned as a hybrid Customer Success team, focusing on both Expansion and Retention revenue streams. In 2020, our journey took a pivotal turn with the acquisition by Lightspeed, catapulting us into the global arena and providing me with the opportunity to evolve as a leader. As the leader of the Account Management team, I spearheaded initiatives that significantly enhanced customer satisfaction, resulting in notable improvements in our Net Promoter Score (NPS). Moreover, we consistently surpassed our Retention and Expansion targets, a testament to the effectiveness of our strategies. Beyond my professional responsibilities, I actively contributed to fostering a vibrant APAC culture within the global organization and participated in committees such as the Diversity, Equity, Environment, and Inclusion (DEI) committee, reflecting my deep commitment to these values. With my extensive knowledge of the APAC market, hands-on experience in SaaS processes, and a track record of consistently exceeding targets, I am on the lookout for my next adventure.
Arjun James Pathmanathan’s Current Industry Restoke Ai
Arjun
James Pathmanathan’s Prior Industry
Kuranui College
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Premier Beehive Bacon
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Gladstone Street Pub
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Dillingers Brasserie And Bar
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Penrose Data
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Lightspeed Hq
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Kounta
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Lightspeed Commerce
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Restoke Ai
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Work Experience

Restoke Ai
Head of Sales
Mon Jul 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time) — Present
Lightspeed Commerce
Manager Account Management
Tue Feb 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jul 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time)
Lightspeed Hq
Account Manager Team Lead
Thu Jul 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Jul 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time)
Lightspeed Hq
Account Manager
Fri Feb 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Jul 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Kounta
Account Manager
Fri Feb 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed Jan 01 2020 00:00:00 GMT+0000 (Coordinated Universal Time)
Penrose Data
Data Analyst
Tue Aug 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Nov 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Dillingers Brasserie And Bar
Head Waiter
Wed Feb 01 2017 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Jan 01 2018 00:00:00 GMT+0000 (Coordinated Universal Time)
Gladstone Street Pub
Head Bartender/ Waiter
Sun Nov 01 2015 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Dec 01 2016 00:00:00 GMT+0000 (Coordinated Universal Time)
Premier Beehive Bacon
Inventory Control Clerk
Sat Dec 01 2012 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Dec 01 2014 00:00:00 GMT+0000 (Coordinated Universal Time)
Kuranui College
Head Boy
Tue Feb 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time) — Thu Dec 01 2011 00:00:00 GMT+0000 (Coordinated Universal Time)